FirstSource, a business process outsourcing (BPO) company, headquartered in Mumbai, India, intends to create 150 new jobs in Londonderry.
FirstSource provides customised business process management services to global leaders across a number of sectors including the financial services, telecoms, media, and healthcare sectors.
The company already employs over 700 people at a site on Northland Road in Londonderry and a further 500 in Belfast. As a result of securing a new telecommunications client, FirstSource now plans to begin recruitment for an additional 150 people who will be based at Spencer Road, Londonderry, offering a variety of quality posts from customer support advisors to operations management.
The news was welcomed by Enterprise Minster Arlene Foster, who was reported as saying: “This is a welcome boost for the local economy and extremely good news for the North West. FirstSource is a globally respected company, with a strong focus on the training and development of its staff and this announcement will provide new employment opportunities at a time of economic uncertainty”.