ReadyMode, a Vancouver, BC-based call centre software provider that offers dialing speeds through its cloud-based predictive dialer, secured $4M in venture debt.
The round was led by ScotiaBank’s Technology and Innovation Banking arm.
The company intends to use the funds to scale its operations and hire more than 40 new employees over the next year.
Led by CEO Jason Jantz, ReadyMode is an enterprise-grade, cloud-based, all-in-one predictive dialer that intelligently connects call center agents. The company provides a call centre software platform that offers dialing speeds through its cloud-based predictive dialer. In addition to securing the funding, the startup is changing its name from XenCALL to ReadyMode.
ReadyMode also offers personalized training sessions and a full in-house support team. It has over 1,800 active customers, 11,000 individual users, and 10 billion+ annual calls.