Dixa Raises $105M in Series C Funding

Dixa Founding Team (Photo: Business Wire)

Dixa, a Copenhagen, Denmark-based customer engagement platform provider, raised $105M in Series C funding.

The round was led by General Atlantic with participation from Notion Capital, Project A and Seed Capital. As part of the transaction, Tom Hussey, Vice President in General Atlantic’s Technology sector focused on B2B software, will join the Dixa Board of Directors, and Christine Kang, Vice President at General Atlantic, will join as a Board Observer.

The company intends to use the funds to:

  • invest in product development, including potential new acquisitions (following Dixa’s acquisition of Melbourne-based Elevio in January 2021),
  • quadruple the engineering team by the end of 2022, and
  • scale its global presence.

Established in 2015 by CEO Mads Fosselius, Dixa provides a customer engagement platform that enables brands to stay connected with customers, wherever they are, in a simplified environment across new and existing touchpoints such as messaging, live chat, email or voice, of Dixa.

The company has offices in Copenhagen, London, New York, Berlin, Kyiv, Tel Aviv and Melbourne.