Glia, a NYC-based provider of Digital Customer Service, raised $78m in Series C funding, bringing total fundraising to $107m.
The round was led by existing investor Insight Partners.
The company intends to use the funds to expand every department across its organization, with a focus on product development and explore strategic acquisitions.
Led by Dan Michaeli, co-founder and CEO, Glia provides businesses with a platform to support their customers in a digital world. The company’s solution enriches web and mobile experiences with digital communication choices, on-screen collaboration and AI-enabled assistance. Glia has partnered with more than 150 financial institutions, insurance companies and fintech providers across the globe.