MessageBird, an Amsterdam, The Netherlands-based omnichannel cloud communications platform, closed a $200M Series C funding round.
The round was led by Spark Capital at a $3B valuation with participation from Bonnier, Glynn Capital, LGT Lightstone, Longbow, Mousse Partners and New View Capital and existing investors Accel, Atomico, and Y-Combinator. As part of this latest investment, Spark Capital General Partner Will Reed will join MessageBird’s board.
The company intends to triple the size of its global team and further expand into its core markets in Europe, Asia and Latin America
Founded in 2011 by Robert Vis, CEO, MessageBird provides a suite of products including:
- Inbox, which enables businesses anywhere in the world to communicate and share rich media with any customer instantly across WhatsApp, SMS, Voice, Messenger, WeChat, Google Business Messaging, Line and Telegram;
- Omnichannel Chat Widget, which turns static pages into dynamic conversations, enabling customers to communicate with teams on a homepage, in an app, on live chat or any messaging service (WhatsApp, Messenger, WeChat, SMS, and more)
- Flow Builder, an RPA platform for business messaging, which enables any business to also build bespoke omnichannel experiences.
MessageBird is used by more than 15,000 customers, from established brands such as Lufthansa Airlines, Heineken, Hugo Boss, Rituals Cosmetics and SAP, as well rapidly-growing disruptors such as Uber, Glovo, HelloFresh, and Deliveroo.
The company has offices in Amsterdam, San Francisco, Singapore, Bogota, London, Shanghai, Dublin, Hamburg and Sydney.