Stonly, a Paris, France and Kraków, Poland-based platform for interactive help content, raised a seed funding round of $3.5m.
The round was led by Accel and including investments from Eventbrite CTO Renaud Visage and PeopleDoc founders Jonathan Benhamou and Clément Buyse. Luciana Lixandru, who led the investment for Accel and will be joining the board.
The company intends to use the funds to expand into the US with the launch of a New York office.
Launched in July 2019 by Alexis Fogel and Krzysztof Dabrowski, Stonly enables content creators to make interactive, step-by-step guides that can be embedded anywhere help is needed. Their Help Content solution allows customers to present support articles for their users in simple steps they’ll understand; and their Agent Guide solution guides customer support agents to the right resources and responses for each ticket, reducing the time spent per query. The Agent Guide now integrates with popular shared inbox company Front, complementing existing integrations with Intercom, Zendesk and Freshdesk.
The company has also added the Knowledge Base to its product offering and hired David Rostan as Head of Revenue, including all of marketing and sales.