Guru, a Philadelphia, PA, and San Francisco, CA-based revenue empowerment network, secured $25m in Series B funding.
The round was led by Thrive Capital, with participation from existing investors Emergence Capital, FirstMark Capital, Slack Fund, and Michael Dell’s MSD Capital. In conjunction with the funding, Ryan Shmeizer of Thrive Capital, will join Guru’s board of directors.
The company intends to use the funds to invest in further growth and innovation.
Founded in 2013 by enterprise software veterans Rick Nucci and Mitchell Stewart, Guru is an AI-powered revenue empowerment network for knowledge workers in customer support, customer success, sales, and other revenue functions.
The company serves hundreds of enterprises such as Shopify (NYSE:SHOP), Square (NYSE:SQ), Spotify (NYSE:SPOT), and Yext (NYSE:YEXT), as well as private companies such as BuzzFeed, Glossier, Intercom, and Thumbtack.
For every customer, Guru first unifies the knowledge that today lives in so many different places within an organization. It then verifies the accuracy of every piece of knowledge regularly to ensure that knowledge stays up to date and accurate. Finally, it empowers users with the knowledge they need to do their jobs, right where they work – no need to open another app or browser window.