Astute, Inc., a Columbus, OH-based provider of AI-driven customer engagement platform, received an investment from Audax Private Equity.
The amount of the deal was not disclosed.
The company intends to use the funds to continue to grow organically and through strategic acquisitions, both foreign and domestic.
Led by Ray Carey, CEO, Astute builds AI-driven customer engagement platform, digital self-service, and first-party consumer data management software for companies to provide more efficient customer service, protect brands, and increase customer loyalty.
In the past year, the company has received numerous industry awards for product innovation and expanded its presence in the customer experience software market both in North America and Europe through the strategic acquisition of its primary consumer affairs competitor.