Botanalytics, a Turkish startup that provides AI powered conversational analytics and engagement solutions for the chatbot market, raised €270k in funding.
ACT Venture Partners made the investment.
The company is using the funds to expand operations.
Botanalytics provides bot makers with tools to improve human-to-bot communication by identifying bottlenecks, filtering conversations, and understanding engagement. Features include conversational analytics, segmenting conversations, measuring activity of chatbot, retention of conversations, live take-over, broadcast messages and setting up funnels. The solution supports many chatbots on different platforms including Facebook Messenger, Google Assistant, Slack, Kik, Line, Telegram, WeChat, Viber, Twilio, Amazon Alexa, Microsoft Teams and Skype.
The company received its first investment from 500 Istanbul in 2016.