Fluid Topics, a Lyon, France-based provider of a content delivery platform for product information, raised €15M in Series B funding.
The round was led by Kennet Partners, with participation from Ventech, and Credit Mutuel Innovation.
The company intends to use the funds to expand operations and development efforts.
Founded in 1999 by Fabrice Lacroix, Fluid Topics provides a content delivery platform for people to search, read, and interact with product documentation. It platform unifies all product knowledge from a company: technical documentation, datasheets, marketing material, multimedia and more. It then delivers it as actionable information tailored to the user in a contextualized, personalized, and secure way, via business applications and digital communication channels.
Commenting on the news, Fabrice Lacroix said: “For complex products, documentation often runs to tens of thousands or even millions of pages. This makes it extremely difficult for maintenance and repair technicians to find their way around. Fluid Topics has revolutionized customer support by guiding technicians to the information they need at any stage of their service calls.”
FinSMEs
05/04/2024