Orbita, a Boston, MA-based provider of smart virtual assistants and workflow automation for healthcare, acquired Wellbe, a digital health company providing patient navigation for specialty care.
The amount of the deal was not disclosed.
The acquisition includes Wellbe’s software, customers and select staff. With it, Orbita also announced several management changes. Bill Rogers, one of the company’s founders, will focus on his role as Chairman of the Board, stepping away from day-to-day operations. James Donato will serve as Chief Technology Officer and will lead engineering, while Mark Cline, Vice President for Customer Success, will oversee product management and implementation. Both joined Orbita in 2018 and report to Ben Schilens, Chief Customer Officer.
Led by James Dias, Founder and President, Wellbe developed a secure digital navigation solution to address specialty care such as bariatric surgery and orthopedics. This enables patients to be more confident and prepared for procedures, while clinical and administrative staff benefit from a reduction in tedious and repetitive tasks.
Established in 2015 and led by Patty Riskind, CEO, Orbita offers interactive virtual assistants and conversational AI to decrease call volume, address patient demand for consumer-friendly interactions, improve the employee experience to reduce turnover, and increase efficiency and throughput. Out-of-the-box solutions that engage patients across web, text and voice channels are built on a scalable platform leveraging conversational and generative AI, natural language understanding, machine learning and proprietary algorithms to meet demands of healthcare.
FinSMEs
17/08/2023