Mezo, a Chicago, IL-based provider of an Intelligent Intake platform, raised $6M in Seed funding.
The round was led by Chicago Ventures and Building Ventures, with participation from The 81 Collection.
The company intends to use the funds to increase its workforce across product and platform functions.
Founded in 2020, and led by CEO Mike Travalini, Mezo is a property maintenance platform that starts with Intelligent Intake. Delivered through its virtual maintenance tool “Max”, the technology applies AI-driven efficiency with trade expert knowledge to drive maintenance intake, diagnosis, scheduling, and fulfillment recommendations for property operators.
Mezo works in this way:
- Identify: Residents tell Max their problem, answer clarifying questions, and send photos or videos so Mezo can guide property operators to dispatch the right technician with the right parts and tools to fix the issue on the first visit. Max is also able to help residents troubleshoot simple issues on their own avoiding unnecessary technician trips.
- Diagnose: Max’s technology was built by trade experts, and enables teams to streamline high-quality fixes, decide whether the job requires a specialized skill set, and automatically prioritize emergencies.
- Deliver: After resolution, property operators receive insights that fuel timely resident follow-ups, optimal field strategies, and expectations for future preventative maintenance to protect the property’s integrity.
Mezo’s technology currently serves more than 70,000 residents of Single Family Rental (SFR), Multi-Family Rental and Student Housing properties owned and operated by customers including: Mynd Management, Tricap Residential, WFI Investments, Darwin Homes, and others. Today, it integrates with real estate platforms such as Entrata and Source7 and continues to expand partnerships with others.
Headquartered in Chicago, the company has offices in Boston and Austin
FinSMEs
08/12/2022