unitQ, a Burlingame, CA-based platform that empowers companies to take a data-driven approach to product quality, raised $30M in Series B financing.
The round, which brought total funding raised to date to $41M, was led by Accel with participation from Creandum and Gradient Ventures.
The company intends to use the funds to expand operations and its business reach.
Led by Christian Wiklund, Founder & CEO, unitQ provides an AI-enabled platform, unitQ Monitor, that allows companies to take a data-driven approach to fix product quality issues. The offering determines what specifically is impacting quality at a given time, allowing teams to identify, prioritize, and fix quality issues that matter most.
The platform helps users improve their product quality by identifying actionable insights in user feedback from public sources like app reviews and social media, private sources like support tickets, support chats, and surveys, as well as the unitQ API, which connects to other external data sources. With these data points, unitQ tags and analyzes quality issues and delivers a comprehensive and accurate view of product quality available.
Technology companies including Chime, Pandora, Strava, The RealReal, and AppLovin already use the platform to improve product quality.
FinSMEs
10/09/2021