Shelf.io, a Stamford, Conn.-based AI-driven answers automation company, raised $52.5m in Series B funding.
The round was led by Tiger Global and Insight Partners, with participation from existing investors Base10 Partners, Connecticut Innovations, Contour Venture Partners and individuals like Austin McChord (founder of Datto) and Tooey Courtemanche (founder of Procore).
Launched in 2017 by co-founders Colin Kennedy, Tobias Jaeckel and Sedarius Tekara Perrotta, Shelf.io provides an AI-driven knowledge automation platform which integrates with a company’s existing tech stack so that employees and customer service agents can quickly source relevant content in any channel they are working in.
Clients include John Deere, DSW, HelloFresh, Equitable/AXA, and Glovo.
FinSMEs
23/08/2021