ServiceNow to Acquire Intellibot


ServiceNow (NYSE: NOW), a Santa Clara, Calif.-based digital workflow company, is to acquire Intellibot, a Hyderabad, India-based robotic process automation (RPA) company.

The amount the deal was not disclosed. ServiceNow expects to complete the acquisition of Intellibot in Q2 2021.

This acquisition supports ServiceNow’s broader commitment to the Indian market. The company plans to develop two new data center facilities in India by the first quarter of 2022. These new data centers will meet local data residency requirements and will continue to support the scalability of the company’s cloud services. ServiceNow also plans to double its staff in the country within the next three years and intends to build Intellibot’s capabilities natively into the Now Platform to enable customers to integrate with both modern and legacy systems to drive productivity and strengthen existing artificial intelligence (AI) and machine learning (ML) efforts.

ServiceNow recently delivered the Now Platform Quebec Release to help enterprises accelerate their digital transformation by innovating quickly, being more agile, and operating more productively within a new world of work hastened by COVID. Intellibot will complement these capabilities, extending ServiceNow’s existing AI and ML, integrations, low‑code development, process mining, process automation, NLX, chatbot, and virtual agent capabilities.

Intellibot was founded in 2015 by CEO Raghu “Alekh” Barli, CTO Srikanth Vemulapalli, and COO Kushang Moorthy.