Tonkean, a San Francisco, CA-based robotic automation & management platform for business operations, closed a $7.2m seed funding round.
The round was led by Foundation Capital with participation from Magma Venture Partners and Slow Ventures. In conjunction with the funding, Joanne Chen, Partner at Foundation Capital, is joining the board of directors.
The company intends to use the funds for strategic growth and hiring initiatives as well as the continued development of its robotic automation & management platform.
Led by Sagi Eliyahu, co-founder and CEO, Tonkean brings robotic automation to enterprises. As an operating system for operations teams, the company’s platform allows business and functional operations managers to deploy custom bots without any code or development expertise.
Leveraging context-aware automation, AI-driven people coordination, and 1,000+ system connectors, Tonkean automates the administrative tasks and coordination work inherent in business processes, such as updating records, moving data between systems, or following up with people on action items and projects.
Front-office processes like customer support triaging or lead qualification can be fully automated by connecting multiple systems and coordinating between customer-touching teams. Back-office processes like legal request intake, for example, can be delegated to a Tonkean bot that consolidates requests from across the business, auto-handles the responses, intelligently routes items to different teams, and provides visibility into critical KPIs.
Tonkean has also built out a technology partner portfolio including DocuSign, Zendesk, Intercom, Front and more.