ScoreData Corporation, a Palo Alto, California-based provider of customer engagement solutions, secured an undisclosed amount of funding.
Backers included 500 Startups, Global Reach Investments, Elevate Innovation Partners VC and 3one4Capital, Ashok Krishnamurthi, Betsy Atkins, Andrea Weiss, and Asha Jadeja Motwani.
ScoreData Corporation provides an artificial intelligence and patented dynamic machine learning platform omni-channel customer engagement platform. The company recently launched ScoreFast™, which enables businesses to combine external data sets with legacy enterprise data, and to improve the customer experience with predictive customer-agent mapping in the modern Digital Contact Center.
ScoreFast deployments have demonstrated performance improvements in legacy systems for several use-cases, at a number of Fortune 1000 customer engagement applications for insurance, financial services, and media industries.