Zendesk Acquires BIME Analytics for $45M

bime-logoSan Francisco, CA-based Zendesk, Inc. (NYSE: ZEN) acquired We Are Cloud SAS, a Montpellier, France-based maker of BIME Analytics software, which allows organizations to connect and build queries across multiple live data sources and then analyze results through data visualizations.

The amount of the deal was $45.0 million in cash, subject to working capital adjustments.

With the acquisition, BIME Analytics will become the core technology powering Zendesk’s customer data platform, enabling the listed company to further integrate data analytics capabilities across its products.
Along with the integration into Zendesk’s data platform, BIME Analytics will continue to be sold and supported as a separate data analytics product.

Founded in 2009 by CEO Rachel Delacour, the company sells its product to a broad range of customers in 35 countries.
Following the acquisition, all of We Are Cloud’s employees are being offered roles with Zendesk.

Founded in 2007 by Mikkel Svane, CEO and chairman, Zendesk provides a customer service platform, which features more than 60,000 paid customer accounts in 150 countries and territories providing support in more than 40 languages. The company has operations in the United States, Europe, Asia, Australia and South America.



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