Edify Labs, a Carmel, Indiana-based provider of a software platform for businesses to manage customer engagement and cross-team collaboration, closed a $10m seed funding.
The round was led by First Round Capital with participation from Anorak Ventures, Pathbreaker Ventures, Morado Venture Partners, Bling Capital, Bonfire Ventures, SeaLane Ventures, and Liquid 2 Ventures.
The company intends to use the funds to expand its market presence and continue building the sales, marketing, development, and customer success teams.
Led by Cameron Weeks, CEO, and Bracken Fields, CTO, Edify provides a Business Communications as a Service (BCaaS) platform, Huddle, which connects businesses with customers and employees with each other. By uniting unified communications (UC), contact center (CC) and communications platform (API) functionality in a single, cloud-native software solution, users move among channels within one conversation, agents have the flexibility to interact with customers, one another, and internal subject matter experts to solve problems from a single dashboard.