ZineOne, a Milpitas, Calif.-based next generation customer engagement platform, raised $2.5m in Series A funding.
The round was led by Omidyar Network with participation from Harvard Business School Alumni Angels, Touchstone Equities, as well as existing investors Hyderabad Angels and Golden Seeds. In conjunction with the funding, Ken Miller, venture partner at Omidyar Network, joined ZineOne’s board.
The company intends to use the funds to accelerate sales, marketing, and execution of its product roadmap, with significant investments toward securing talent in machine learning and artificial intelligence.
Led by Debjani Deb, CEO, ZineOne provides a next generation customer engagement hub that uses machine learning algorithms to give banks and retailers with the ability to engage with their customers real-time, in a highly contextual and personalized manner. The platform helps enterprises connect their different customer data streams and create actionable insights that can be used while customers are interacting with their brand in real time—such as in a branch or store, at their e-commerce website or mobile app.