Qumram, a Zurich, Switzerland-based provides a solution for customers to manage web and mobile customer interactions ensuring compliance and detecting online fraud, raised CHF 2.4m in funding.
Backers included Ariel Lüdi, Peter Stalder, and Zirkonia, an investment group created by Ronald Hafner, and his co-founders Peter Ödman, Jürgen Bauer and Michael Stein, as well as a group of investors from investiere.ch, who committed a total of CHF 660k.
The company intends to use the funds to expand into North America and the UK.
Led by Patrick Barnert, CEO, Qumram provides financial service organizations with a Big Data platform for compliant cross-channel recording, e-discovery and user experience intelligence to interact with customers across a variety of digital channels.
The solution allows customers in banking, insurance, healthcare and government to record, archive, replay and analyze web and mobile customer interactions to ensure compliance with regulations including MiFID, MiFID II, FFSA / Fidleg, SEC 17a-4, FINRA, etc., and detect online fraud.
The platform is used by UBS, CSS, Zürcher Kantonalbank, Luzerner Kantonalbank, SUVA and the Swiss Parliament, among others.