West Corporation, a Omaha, NE-based global provider of communication and network infrastructure solutions, acquired Magnetic North, Ltd., a U.K.-based provider of proprietary hosted customer contact center and unified communications solutions to enterprises.
The amount of the transaction was not disclosed.
The technology that Magnetic North has developed will be used across West to provide clients with the capability to deliver contextual multi-channel consumer experiences. The addition of Magnetic North, led by Founder and Principal Shareholder Dominic Gray, provides West with a cloud-based contact center solution and expands its global enterprise customer base, particularly within Western Europe.
FinSMEs
05/11/2015