Press Ganey Forsta, a South Bend, IN-based provider of experience measurement, data analytics, and insights, acquired InMoment, a Salt Lake City, UT-based customer experience technology company.
The amount of the deal was not disclosed.
With the acquisition, Press Ganey Forsta will expand its offerings.
Led by CEO John Lewis, InMoment is a customer experience technology company with deep expertise in AI, natural language processing, and cross-industry solutions. It helps clients collect and connect customer experience data, from surveys and social reviews to conversational chat logs and transcripts. Over 3,000 brands use its software and services.
Press Ganey Forsta is a provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. It empowers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research.
The company serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.
FinSMEs
19/05/2025