DXI, a Taufkirchen near Munich, Germany-based AI-driven customer twins company, raised an undisclosed amount in Pre-Seed funding.
The round was led by HTGF and business angels.
The company intends to use the funds to expand its platform capabilities and expand operations.
Founded by Frank Rauchfuß and Stefan Trebbin, DXI specializes in AI-driven customer twins. With its PersonaX platform, the startup enables companies to act proactively, realistically, and in real time from the customer’s perspective based on proprietary Latent Insight Amplifier (LIA) technology that combines deep data analysis with UX and AI.
PersonaX enables companies to engage in dialogue with dynamic, adaptive “Digital Customer Twins” at any time. These Customer Twins can support in conducting A/B tests, develop marketing campaigns, or optimize sales and support processes – in real time and based on deep customer insights. In doing so, it anticipates customer reactions, reflects authentic user behavior, and helps companies make decisions consistently from the customer’s perspective.
In addition to customer twins, the platform also trains expert twins and automates complex business processes.
FinSMEs
12/05/2025