incident.io, a London, UK- and San Francisco, CA-based incident management platform provider, raised $62m in Series B funding.
The round was led by Insight Partners with continued support from Index Ventures and Point Nine Capital, brings the company’s total funding to over $96m.
The company will use the funding to:
- scale engineering teams in London and San Francisco
- expand global go-to-market efforts by growing the sales team, investing in customer success, and amplifying marketing efforts.
Founded in 2021 and led by Stephen Whitworth, CEO, incident.io helps engineering teams coordinate, communicate, and learn from high-stakes software outages. incident.io already uses AI to automate time-intensive tasks like note-taking, live updates, and post-incident write-ups. It covers the entire incident lifecycle, from on-call and real-time coordination to resolution and postmortems, with integrations into tools like Slack, Microsoft Teams, Linear, and GitHub, and a weekly shipping cadence driven by customer feedback.
This raise follows substantial product expansion over the past 12 months, including the launch of incident.io On-call, an alternative to legacy paging tools.
The platform has powered over 250,000 incidents and is used by elite engineering teams at companies like Netflix, Linear, Ramp, and Etsy.
FinSMEs
10/04/2025