Toku, a Singapore-based provider of enterprise cloud communications and customer experience solutions, raised USD 5M in Series A extension funding.
The round was led by Betatron Venture Group with participation from the Hong Kong Innovation and Technology Venture Fund (ITVF) and other investors.
The company intends to use the funds to accelerate its continued international expansion and advance its proprietary AI-powered solutions in customer engagement.
Led by Thomas Laboulle, Founder and CEO, Toku empowers enterprises to elevate customer experiences with innovative, cloud-based communications and engagement solutions. Leveraging its expertise in the APAC region and an expanding global reach, the platform features an integrated contact centre, programmable APIs, and Generative AI capabilities, including transcription, summarisation, conversation analytics, and virtual agents. Designed to integrate customer data and business processes, Toku’s solutions streamline interactions and drive scalable growth.
The funding will support the ongoing development of Toku’s AI Chat and AI Voice Agent technologies, designed to deliver enhanced customer interactions across multiple languages and regional dialects.
FinSMEs
21/11/2024