Qminder, a London, UK-based provider of a customer service flow management platform for physical locations, raised €3M in Seed funding.
The round was led by Practica Capital, with participation from Jaan Tallinn’s Metaplanet, BADideas.fund syndicate, and strategic angel investors from Toggl, Veriff, Pipedrive, Wise, and Twilio.
The company intends to use the funds to accelerate the development of its platform.
Led by CEO Rauno Rüngas, and CTO Siim Raud, Qminder provides a platform that automates key customer services, guiding visitors from welcome to service. By managing communication and navigation, it lets staff focus on delivering personalized service. Its real-time insights allow managers to monitor and improve wait and service times, ensuring a smooth, satisfying customer journey.
With features like automated check-ins, notifications, and queue management, Qminder empowers businesses to offer a well-organized, efficient experience that meets modern customer expectations.
FinSMEs
20/11/2024