Laiye Buys Mindsay

Beijing, China-based Intelligent Automation company Laiye acquired Mindsay, a Paris, European enterprise chatbot and voicebot platform.

The amount of the deal was not disclosed.

The addition of conversational artificial intelligence advances Laiye’s goal of becoming a leading provider of next-generation Intelligent Automation software worldwide. The company also plans to set up a new R&D hub in Paris. 

This acquisition follows Laiye’s US$50m investment in EMEA. 

Led by Guillaume Laporte, CEO and Co-Founder, Mindsay makes customer interactions efficient using conversational Al. Brands can easily build chatbots and voicebots with Mindsay’s no-code and low-code Conversational Al platform without help from IT. The company serves leading brands in the retail, travel & hospitality, and fintech industries.

Laporte, who will become the General Manager of Laiye’s international chatbot business. Mindsay co-founders Ilias Hicham and Pierre Pakey will become Head of Product for Laiye’s international chatbot business and Head of Product Innovation for the Intelligent Document Process product line, respectively.

Led by Guanchun Wang, Chairman and CEO, and Ronen Lamdan, CEO International, Laiye provides Intelligent Automation with its wide-ranging IA software solutions. The company helps businesses solve their digital transformation challenges and scale their digital workforce. Laiye has a global team across the Americas, Europe, and APAC, working with enterprise customers in the insurance, communications, electric power, finance, retail, and healthcare industries to build end-to-end Intelligent Automation solutions.