Dovetail, a Sydney, Australia- and San Francisco CA-based customer research platform provider, raised $63M in Series A funding at a post-money valuation north of $700m USD.
The round, which brings total funding to $71m USD, was led by Accel, with participation from Blackbird, Felicis Ventures, Grok Ventures, Didier Elzinga (CEO of Culture Amp), Stewart Butterfield (CEO of Slack), Vlad Magdalin (CEO of Webflow) and Daniel Yanisse (CEO of Checkr).
The company intends to use the funds to continue expand its operations and development efforts.
Founded in 2017 by Benjamin Humphrey and Bradley Ayers, Dovetail provides a customer research platform to 2,600+ customers including Affirm, Arm, Atlassian, Canva, Deloitte, PwC, Porsche, Shopify, Starbucks, and Workday, which use the system’s data analysis, insight reporting, and search capabilities to enable everything from product development to digital transformation. The company, which has pioneered the research repository category, brings teams together to discover customer insights from data ranging from user interview recordings to satisfaction survey responses. The platform enables teams to collaborate on customer research and make decisions faster with rapid access to relevant customer insights.
Dovetail has 65+ employees across offices in Sydney and San Francisco.
FinSMEs
20/01/2022