Staircase AI, a Los Angeles, CA-based relationship intelligence company, raised $4m in seed funding.
Backers included Disruptive AI, and StageOne Ventures.
The company intends to use the funds to scale engineering and accelerate its go-to-market plans.
Founded by Ori Entis and Lior Harel, Staircase AI uses advanced machine learning to analyze thousands of digital engagements between companies and their existing customers. It runs 24×7 to detect anomalies and trends while providing predictions and recommendations to Customer Success (CS) teams. The system identifies whether a champion or decision-maker is putting the entire account at risk. Staircase AI will alert team members to the change, and direct them to move forward.
The company also has an R&D team in Israel.