Vital, an Atlanta, GA-based artificial intelligence (AI)-powered software improving patient experience and follow-up visit loyalty in hospital emergency departments (ED) and into inpatient stays, raised $15M in Series A funding.
The round was led by Transformation Capital, with a strategic health system joining the round alongside existing investors First Round Capital and Threshold Ventures.
The company intends to use the funds to expand its team and both broaden and deepen the impact its technology has on patients, healthcare providers, and EDs across the United States.
Vital’s new ERAdvisor application gives patients and their caregivers in the ED real-time, mobile updates about wait times, lab statuses, and next steps for a more streamlined patient experience and improved care coordination.
Launched in 2019 and co-founded by the creator of Mint.com, Aaron Patzer, and Emergency Medicine Physician at Emory Healthcare, Justin Schrager, Vital provides a modern software platform for hospital emergency departments that makes it easier to coordinate care and prioritize patients. It is HIPAA-compliant, cloud-based software that adds a layer of user experience (UX) and AI to any existing electronic health record system (EHR) to provide a clear view of patients’ status, predicting wait times for each step of the process. It indicates where workflow is bottlenecked across the ED. Its mobile web app helps patients feel more in control of their visit with automatic and detailed updates, and the ability to share their progress with friends and family.
Vital is now used in more than 80 hospitals across 15 healthcare systems nationwide, including CommonSpirit Health and Emory Healthcare.