CompleteCSM, Inc., a Dallas, TX-based Customer Success Intelligence software company, closed its first round of funding of undisclosed amount.
Griswald Investments made the investment along with individual investors.
The company intends to use the funds to further develop its product with deep learning ML and advanced NLP algorithms, as well as accelerate revenue monetization of the platform.
Led by CEO Bryan Plaster and co-founder Bhupendra Chopra, CompleteCSM provides a Customer Success Intelligence platform designed to extend Customer Platforms helping organizations capture every customer interaction, understand what is being said and deliver insights for an enhanced customer experience. There is also a Digital Coach to teach the team how to work with customer/s using Emotional Intelligence (EQ).