Sharpen Technologies, an Indianapolis IN-based omnichannel cloud contract platform, raised $14M in funding.
The round was led by Bridge Bank and Multiplayer Capital with participation from existing investors Cultivation Capital.
The company intends to use the funds to expand operations and its business reach.
Led by CEO Bill Gildea, Sharpen Technologies provides an agent-first omnichannel cloud contact center platform, which with a PC, headphones, and internet connection, lets agents work-from-anywhere. The platform lets users work from anywhere, moving between calls, texts, webchats, emails, social media, etc., all in real-time and in a single interaction.