Charles, a Berlin, Germany-based conversational-commerce-as-a-service software for businesses, raised EUR 6.4m in seed funding.
The round was led by Accel and HV Capital.
The company intends to use the funds to expand operations and its business reach.
Co-founded in 2019 by Artjem Weissbeck and Andreas Tussing, Charles provides a conversational-commerce-as-a-service platform that enables businesses to sell products and services via WhatsApp and other chat apps in order to increase conversion rate, customer loyalty and revenue. The system connects chat app APIs, such as WhatsApp and Messenger, with Shop and CRM systems, like Shopify, SAP andHubSpot.