Totalmobile, a Belfast, Northern Ireland, UK-based Field Service Management (FSM) software company, completed the acquisition of Cognito iQ, a Newbury, UK-based provider of workforce management and analytics technology solutions.
The amount of the deal was not disclosed.
The acquisition of Cognito iQ enables Totalmobile to add real time performance analytics capability to an already comprehensive suite of end-to-end Field Service Management technologies, enabling customers to manage data and closely analyse ongoing operations via a control room that ensures services are being delivered efficiently and KPIs are being met.
Led by Laurent Othacéhé, CEO, Cognito iQ provides a real time analytics solution that collects data from multiple sources to provide a clear overview of operational performance. This enables the most complex organisations to manage data in an effective manner, empowering their customers – that include Hermes, Transport for London and Argos – to achieve continuous improvements in productivity and efficiency.