EasySend, a Tel Aviv, Israel-based no-code AI-powered platform transforming manual processes into digital journeys, raised $16m in funding following the completion of an $11m Series A round.
The round was led by Hanaco with participation from Intel Capital. The investment follows a previously undisclosed $5m seed round from existing investors Vertex Ventures and Menora Insurance. In addition, EasySend announced two new appointments to its board of directors, Alon Lifshitz, founding partner, Hanaco, and Roi Bar-Kat, investment director, Intel Capital.
The company intends to use the funds to double its current staff across its offices, optimize its product development and expand its customer base in the U.S., Europe, and Asia.
The company raised its Series A round amidst the recent coronavirus outbreak, a turbulent time during which it has become clear to enterprises that “business as usual” is no longer sustainable in terms of customer experience. Now more than ever, financial services and insurance companies are searching for ways to digitize their operations rapidly and effectively to meet the growing demand for digitization from their customers.
Led by Tal Daskal, CEO and co-founder, EasySend provides insurance carriers, banks, and financial services with a platform to transform manual, paper-based processes into digital experiences on any device. By leveraging AI and machine learning, the system enables real-time insights into customer interactions, allowing processes to be optimized quickly and easily.
The company, which works with financial institutions in the U.S.A., Israel, and Europe, including top insurance companies such as Petplan and R+V Versicherung, also has offices in the U.S., Germany.