Gong, a San Francisco, CA-based revenue intelligence platform leveraging artificial intelligence, raised $200m in a Series D funding.
The round, which brought the company’s valuation to $2.2 billion, was led by Coatue and joined by Index Ventures, Salesforce Ventures and Thrive Capital, with participation from existing investors Battery Ventures, NextWorld Capital, Norwest Venture Partners, Sequoia Capital and Wing Venture Capital. Gong’s total funding raised is now $334 million.
The company intends to use the funds to accelerate market demand for its Revenue Intelligence Platform, reinforce its market leadership, and invest in its product, engineering and go-to-market teams.
Co-founded by Amit Bendov, CEO, and Eilon Reshef, Chief Product Officer, Gong provides a platform that captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 1,200 innovative companies like Zillow, Slack, PayPal, Twilio, Autodesk, Shopify, Hubspot, SproutSocial, Zoominfo, Outreach, MuleSoft, and LinkedIn currently use it. The software automatically captures the full range of a company’s interactions with customers – via emails, web conference calls, phone calls, and more and then uses patented AI technology to understand what exactly is being said in these customer interactions. It helps companies uncover patterns and trends in the data, leading to insights that can help increase sales, reduce churn, and increase market share.