unitQ, a San Mateo, Calif.-based real-time solution for staying on top of product quality across all platforms, languages and regions, raised $11M in Series A funding.
The round was led by Gradient Ventures, Google’s AI-focused venture fund, with participation from Creandum, XSeed Capital, Bragiel Brothers and BootstrapLabs. In conjunction with the funding, Anna Patterson, Managing Partner at Gradient Ventures, will join the board.
The company intends to use the funds to hire, invest in new and existing product development, and bring unitQ Monitor to a broader market as it launches out of beta.
Founded 2018 by ex-Skout founders Christian Wiklund, David Eklov and Niklas Lindstrom, unitQ provides enterprise clients with unitQ Monitor, a platform that ingests omni-channel user feedback in any language to identify, quantify, and prioritize product bugs. The solution aims to present indisputable data on what bugs to fix next to increase user retention, decrease support ticket volumes, and align organizations on company priorities. Accoridng to a written note, during a short beta period, unitQ has identified 3,500 unique bugs in 5.6M pieces of customer feedback data. On average, customers increased the quality of their products with 20% less bugs reported within 30 days of adopting unitQ.