FairShake (formerly Radvocate), an Oakland, CA-based company that allows individuals to reach fair resolutions in disputes with large companies, raised $3M in seed funding.
The round was led by First Round Capital, with participation from Founder Collective, BoxGroup and founders of Warby Parker, Allbirds, Harry’s and LegalZoom.
Led by Teel Lidow, Founder and CEO, FairShake is a justice-driven startup that allows consumers to take on telcos, banks, gyms, rideshare and more and win compensation. Through the platform, consumers can demand action from large corporations when corporate customer service leaves them feeling frustrated and ripped off over issues like over-billing, not honoring sales promises, and wrongly damaged credit. The digital platform empowers users to bring a consumer claim by automating legal research, document creation, and the delivery process. While not attorneys, experts then guide users through the process of negotiating a successful resolution to their claim. Disputes not resolved in negotiation can be escalated to the private court system known as consumer arbitration, with FairShake automating process of filing with the American Arbitration Association (AAA).
Operating as Radvocate, the company has already served thousands of customers to bring claims and recover compensation from large companies. The company is also launching a new version of its product.