Bond, a NYC-based startup that enables online retailers to provide their consumers with an improved post-purchase experience, raised $15m in funding.
Backers included Lightspeed Venture Partners, MizMaa Ventures and TLV Partners.
The company intends to use the funds to complete the technology infrastructure by launching three last-mile customer-centric mobile applications to support the new service.
Led by Asaf Hachmon, Co-Founder and CEO, Bond is a post-purchase solution that allows digitally native brands to deliver products and accept returns from consumers through its network of tech-driven nano distribution centers (NDCs) which provide an enhanced customer experience to increase sales, as well as improve customer satisfaction and retention. The system integrates with D2C brands’ existing ecommerce process flows and provides a real-time, dynamic ecosystem of neighborhood-level NDCs to deliver and return products via environmentally friendly electric trikes.
The company is currently processing approximately 15,000 deliveries per month and manages the post-purchase experience for more than 30 D2C brands in New York. It is also active in Tel Aviv.