Cerebri AI, an Austin, Texas — based provider of an AI-driven customer experience (CX) platform, raised $7m in funding.
Backers included new investor Arcis Capital Partners and existing investors.
The company intends to use the funds to continue to expand operations.
Led by Jean Belanger, Co-founder & CEO, and Arun Prakash, CFO, Cerebri AI provides an AI-driven customer experience (CX) platform using AI and reinforcement learning to drive customer engagement and financial success. The company formally launched its new CVX v2 software platform in September 2019. After previewing the platform, since July 2019, it already has pilots with companies selling to over 200 million consumers.