Kore.ai, an Orlando, Fla.-based conversational AI platform provider, secured growth capital from Vistara Capital Partners.
The amount of the deal was not disclosed.
The company intends to use the funds to continue the advancement of its conversational AI technology for the enterprise sector and accelerate its global growth initiatives.
Led by Raj Koneru, Founder and CEO, Kore.ai offers an all-in-one conversational AI platform (as-a-service) that allows enterprises to build and deploy out-of-the-box or customized chatbots/virtual assistants for customers and workforce. It combines natural language processing, machine learning, and AI into enterprise-wide collaboration and automation through conversational interfaces.
The company is continually adding capabilities to its conversational AI platform to remain a leader in the industry while bringing other targeted solutions to the AI market that is seeing exploding demand in areas such as:
– Enterprise digital assistants to improve employee experience and productivity, and
– Pre-built intelligent solution bots to tackle most common use cases including retail banking, IT help desk, HR, commerce, sales and customer service.
Leading players in banking, financial services, telecom, high technology, healthcare, insurance, travel, hospitality and other industries have used the Kore.ai platform to deploy Conversational AI powered chatbots across several use cases such as customer service, IVR call center, IT services management, HR, knowledge management, IoT and smart automation.