Freshworks, a San Mateo, USA- and Chennai, India-based customer engagement software company, raised $150m in Series H funding at a post-financing valuation of $3.5 billion.
The round – expected to close by year-end and is subject to customary closing conditions, including U.S. antitrust regulatory clearance – was led by existing investors Sequoia Capital, CapitalG, and existing investor Accel.
The company intends to use the funds for its worldwide expansion as well as investment in its integrated SaaS platform.
Led by Girish Mathrubootham, CEO & founder, Freshworks provides a SaaS based innovative customer engagement software solution for businesses of all sizes, enabling teams to acquire, close, and keep customers through a complete view of the customer.
The company has also launched its Customer-for-Life Cloud, which establishes a common data platform across all of the company’s customer engagement products to unify important customer information from marketing, sales, support and customer success to enhance the customer journey.
Freshworks has a team of over 2,500 members working in offices throughout the world.