Language I/O, a Cheyenne, Wyoming-based multilingual customer support startup, raised a seed funding round of undisclosed amount.
The round was led by Breakthrough 307 and included angels and other investors across Wyoming as well as from the Boston area.
The company intends to use the funds to build out its artificial intelligence (AI) platform that automatically grades potential translations from the world’s best neural machine translation engines to get the highest possible translation quality in front of their customers.
Led by Co-CEOs Heather Morgan Shoemaker and Kaarina Kvaavik, Language I/O is a software company that provides multilingual customer support for companies such as LinkedIn, Shutterstock, Constant Contact and PhotoBox, in any language over email, chat and article translation.
The company’s solutions work within all major customer relationship management (CRM) systems including Salesforce, Oracle and Zendesk.