VoiceOps, a San Francisco, CA-based provider of an AI coaching and training platform, raised $9M in Series A funding.
The round was led by Bain Capital Ventures, with participation from Accel and Y Combinator. In conjunction with the funding, Ajay Agarwal, is joining the board.
The company intends to use the funds to continue to expand operations and its business reach.
Led by Ethan Barhydt, CEO, VoiceOps is building an AI coaching & training platform, which offers one place to get visibility into sales calls and to provide coaching to reps. It takes a team’s recorded calls, transcribe them, and then use AI to analyze where and how the rep does the key behaviors on calls. The system delivers the data back in an easy to read transcript, and allow managers to go right to teachable moments, and evaluate how often reps comply with the key behaviors across calls.