The financial terms of the deal were not disclosed. However, Intermedia has shared that this transaction brings annualized revenue to ~$250m.
The acquisition advances Intermedia’s position as a cloud communications and collaboration leader through the addition of an omni-channel CCaaS solution.
The Telax and Intermedia product & development teams are already at work integrating the CCaaS product so customers and partners can access it through Intermedia’s single customer and partner control panels. Intermedia will also be investing in helping Telax accelerate its CCaaS roadmap to deliver new capabilities. Telax’s current services will continue to be available with no interruption.
Following the deal, Telax’s 40 employees have joined Intermedia and will continue to be based in Toronto.
Led by Mario Perez, Founder, and Koray Parmaks, CEO, Telax provides SaaS based contact center communications solutions built entirely on a proprietary platform, which serves businesses of all sizes with enhanced interactive voice response (IVR), dynamic real-time dashboards and reporting, skills-based call routing, agent scheduling, support quality assurance and more.
Led by CEO Michael Gold, Intermedia is a Unified Communications as a Service (UCaaS) and business cloud email provider focused on delivering secure communication and collaboration solutions to SMBs and the partners that serve them. More than 125,000 business customers and 6,600 active partners currently use the company’s solutions, which include Intermedia UniteTM – an all-in-one business phone and communications system with integrated web and video conferencing, team chat, file sharing and backup, and more, with the desktop and mobile apps that allow for anytime access from virtually any device. Additional offerings include business email, office productivity apps, identity and access management, security, and archiving.
FinSMEs
16/08/2019