Quiq, a Bozeman, Mont.-based conversational engagement platform and business messaging solutions provider, closed a $12.5m Series B funding round.
The round was led by Foundry Group, with participation from Teamworthy Ventures and existing investors Venrock and Next Frontier Capital.
The company will use the funds to continue to build out its engagement platform and continue to build its go-to-market team.
Led by Mike Myer, founder and CEO, Quiq provides a customer engagement platform that powers commerce and service conversations between consumers and companies using human agents and bots.
The platform is is fully asynchronous allowing customers to start, pause, and stop the conversations on their terms-unlike the experience with traditional phone and email channels.
The company works with over 120 clients including major brands like Overstock, Pier 1, Office Depot, and Men’s Wearhouse.