Customer Experience Measurement Company Case on IT Closes Series B

Case on IT, a Madrid, Spain -based provider of MedUX, a solution for measuring customer experience, closed its Series B funding round.

The amount of the deal was not disclosed. Sources report that the amount is approximately the double of last years round (which was of €3.5m).

SONAE Investment Management made the investment.

The company intends to use the funds to bolster product development and reinforce its position in the area of user experience measurement for telecom.

Founded by Luis Molina and Agustín Batiz, MedUX is a machine learning and artificial intelligence solution for the measurement, prediction and analysis of landline, mobile and television services that collectively serve over 600 million users worldwide.
The technology obtains data on operator networks and quality of service in real time, without the need to track the final user. This data becomes essential information for the measurement of the user’s objective digital experience.

Clients include Telefónica, AT&T, Claro, Vodafone and Orange, and telecommunications regulators in several countries, amongst others.



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