Dashbot, a San Francisco, CA-based bot analytics platform, raised $2m in seed funding.
The round was led by ff Venture Capital with participation from Bessemer Venture Partners, Samsung Accelerator, Scrum Ventures, Bertelsmann Digital Media Investments, and Rembrandt Ventures. In conjunction with the funding, Ryan Armbrust, Managing Director of ff Venture Capital, will join Dashbot’s board.
The company plans to use these funds to expand the team and product offerings, provide additional native support for more platforms, and increase user acquisition and marketing efforts.
Founded by serial entrepreneurs Arte Merritt, who founded the mobile analytics platform Motally (Nokia), Jesse Hull, who co-founded Mesmo (GSN), and Dennis Yang, who co-founded Bureau of Trade (Ebay), Dashbot provides bot-specific analytics and tools to enable brands and developers to increase user acquisition, engagement, and monetization. Dashbot’s tools allow users to get access to bot-specific metrics like sentiment analysis, conversational analytics, and AI response effectiveness, and take action on that data, using the Live Person Takeover of chat sessions and Push Notifications for re-engagement.
The platform natively supports Facebook Messenger, Slack, and Kik bots, and has a generic API for any conversational interface.
Launched approximately six months ago, Dashbot has over 1,100 bots on the platform and has processed more than 200 million messages.
Customers range from enterprise brands to long-tail startups.