Responsa Closes Capital Increase with Gruppo Euris

responsaResponsa, a Roncate, TV-based provider of an online costumer care solution, closed a capital increase with IT company Gruppo Euris Spa.

The amount of the deal was not disclosed.

Following the investment, Gruppo Euris will own a 18.6% stake in the company, joining H-FARM (28.25%) and  (35.6%), among others.

The company intends to use the funds to accelerate its growth and increase its enterprise offerings in the Italian market.

Founded in 2012 by Gabriele Antoniazzi and accelerated within H-Farm, Responsa provides a multi-channel costumer care widget solution for companies. Its recently launched Chatbot for Facebook Messenger is a virtual assistant available 24/to improve customer service and reduce waiting times. It currently serves such companies as Banca Mediolanum, Banca IFIS, ING Direct, CheBanca!, Hello bank!, Vodafone Italia, Europ Assistance and  Cattolica Assicurazioni.



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